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Key details

About the Hotel

16 Northgate St., Gloucester, United Kingdom, GL1 1SF

Historic 15th-Century Inn

The New Inn is a 15th-century galleried inn, considered one of Britain's finest medieval inns. Located 300 meters from Gloucester Cathedral, the building retains original wood beams and a medieval courtyard. The 36 rooms include air conditioning, LCD TVs, and tea/coffee facilities. Some rooms feature exposed beams, paneled walls, and seating areas.

Local Dining & Pubs

The Pilgrims Restaurant serves British cuisine, including a carvery and seasonal dishes. The Real Ale Bar offers up to 12 cask ales, while the coffee shop provides homemade cakes and specialty teas. Live music plays every Thursday and Friday until midnight.

Medieval Courtyard & Amenities

The inn features a medieval courtyard, free Wi-Fi, and a shared lounge. Guests can use the picnic area, luggage storage, and meeting rooms. The property includes a beer garden, dartboard, and pool table.

Near Gloucester Attractions

The New Inn is a 5-minute walk from Gloucester Folk Museum and Gloucester Docks, home to the National Waterways Museum. Cheltenham, known for antique shops and horse racing, is a short drive away. Gloucestershire Airport is 13.5 km from the hotel.

Family & Business Services

Family rooms accommodate up to four guests with sofa beds. The hotel offers luggage storage, a safe deposit box, and ironing facilities. Free parking is available from 18:00 to 07:00.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room

Max:

2 persons

130 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Single Room

Max:

2 persons

110 sq. feet

Bed options:

1 Single bed

Shower

Heating

room details

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Family Room

Max:

2 persons

220 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Gloucester1000 ft

Airports

Gloucestershire (GLO) 5.7 mi

Bristol (BRS) 45.5 mi

Bus

Bus stop1000 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Free Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
24-hour reception
No pets allowed
Security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

16 Northgate St., Gloucester, United Kingdom, GL1 1SF

Map view

16 Northgate St., Gloucester, United Kingdom, GL1 1SF

City landmarks

Landmark

Kingsholm Stadium

3300 ft

Park

Gloucester Docks

2500 ft

Shopping Area

Gloucester Quays

3400 ft

Museum

Soldiers of Gloucestershire Museum

2800 ft

Church

St Mary de Crypt Church

2700 ft

Library

Gloucestershire Archives

2400 ft

Garden

Hillfield Gardens

1500 ft

Farm

St James City Farm

4300 ft

Landmark

JDR Karting

3900 ft

Landmark

Gloucester Rugby

2400 ft

Nature reserve

Alney Island Nature Reserve

4100 ft

Market

Over Farm Market

1.4 mi

Bridge

Over Bridge

1.2 mi

Landmark

Saintbridge Balancing Pond

1.5 mi

Nearby

Church

Gloucester Cathedral

1100 ft

Museum

Gloucester Folk Museum

1600 ft

Museum

National Waterways Museum Gloucester

700 ft

Museum

St Michael's Tower

300 ft

Ladybellegate St Blackfriars Lane

Blackfriars

1200 ft

Eastgate Street

Eastgate Viewing Chamber

1500 ft

Church

Mariners Church

800 ft

Priory Road,Gloucester,GL1 2RQ

St Oswald's Priory Roman tilery

2000 ft

Gloucester and Sharpness Canal

800 ft

Church

Saint Nicholas

1500 ft

Gloucester Park

800 ft

St Johns Lane

St. John's Northgate Church

300 ft

Northgate Street

Spirit of Aviation

600 ft

Church

Saint Mary de Lode

2000 ft

Church

Park Street Mission Hall

1200 ft

Church

Saint Mary Congregational Church

1800 ft

Restaurants

Grey's Coffee House

100 ft

16 Northgate St

In Town Thai Cuisine

700 ft

19 St Aldate Street

The Knobbly Cob

500 ft

15 Westgate Street

The Crow's Nest

600 ft

33 Westgate Street

Costa Coffee

800 ft

Gloucester Royal Hospital Great Western Road Gloucester Royal Hospital

Mcdonald's Restaurants

700 ft

20-22 Westgate Street

The Sword Inn

800 ft

45 Westgate Street

Ye olde resteraunt and fish shope

600 ft

8 Hare Lane

Domino's Pizza Gloucester

800 ft

Unit 1 Quedgeley District Centre Olympus Park Quedgeley

Five Guys

800 ft

Merchant's Road R11

Greggs

600 ft

19A Southgate Street The Eastgate Shopping Centre

The Regal

1300 ft

33 St. Aldate Street Kings Square

Guest Ratings & Reviews

Real Guest Experiences & Ratings

3.5/5 based on 777 reviews

#14 of 23 hotels in Gloucester based on Tripadvisor

Stephen

United Kingdom, February 2024

6.6/10

I had a mixed experience at the hotel. The rooms were basic but clean and spacious, with a good shower and clean towels daily. However, there were some issues like shredded fabric on the bed base and a burnt-out plug socket. The location was convenient, right in the heart of Gloucester, but some parts felt in decline. The service was not the friendliest, though efficient, and the breakfast quality varied. The dining experience was hit or miss, and the lack of some essential items was noticeable.

Rooms

7.0

The rooms were basic but clean and spacious, with a good shower and clean towels daily.

Service

6.0

The service was efficient but not the friendliest.

Location

8.0

The location was convenient, right in the heart of Gloucester.

Dining

5.0

The dining experience was hit or miss, with noticeable missing items.

Facilities

Chester

United States, February 2024

7.2/10

The hotel was ideally located in the city center, making it convenient to explore. The rooms had a quirky charm but lacked the advertised period beams. They were kept clean but would benefit from an update. The staff provided helpful service, although the area manager was unapproachable. The breakfast was enjoyable and excellent value for money. The facilities were adequate, with room for improvement.

Rooms

7.0

The rooms added character but lacked the advertised period beams. They were clean and tidy but could use an update.

Service

6.0

The staff provided good service, but the area manager was not approachable.

Location

8.0

The hotel is right on the high street, making it a convenient base to explore the city center.

Dining

8.0

The breakfast was enjoyable and offered excellent value for money.

Facilities

7.0

The facilities were adequate but could be improved.

Matthew

United Kingdom, February 2024

7.8/10

The hotel is very central in the middle of the city, offering clean and warm rooms that are secure. The great breakfast is a plus, but the noisy nights can disturb your sleep.

Rooms

7.0

The rooms were clean, warm, and secure, but the front location can get noisy at night, impacting sleep quality.

Service

9.0

The staff went out of their way to help me, especially during a time of need, showing exceptional care and approachability.

Location

8.0

The central location in Gloucester is excellent, although the nearby homeless presence can be concerning.

Dining

7.0

The dining experience was mostly good with a well-cooked meal but lacking in some variety and with an unexpected charge for certain items.

Facilities

8.0

The hotel's courtyard, although potentially lovely, is negatively impacted by being tented. Other facilities seem satisfactory.

Great central location

Noisy nights

Frances

United States, December 2023

7.0/10

The hotel is centrally located, making it convenient for exploring Gloucester, although it could use some upgrades. The service was friendly and accommodating, but the rooms may not be suitable for those with mobility issues. The dining experience was pleasant, and the hotel could do with some improvements to bring it up to a higher standard.

Rooms

6.0

The rooms from the central courtyard were cold and had old, stained carpets. They left an extra heater in the room, which helped but made the air dry and caused discomfort in the morning.

Service

7.0

The staff from the 'Ibis' chain were very helpful, nothing was a problem, although the room needed some TLC. The bed was creaky and cheap.

Location

8.0

The location is convenient to many restaurants in the heart of Gloucester, although it could use a little tender loving care to bring it up to a higher standard. It is right on the busy high street, making shopping and exploring easy.

Dining

7.0

The dining experience in the heart of Gloucester was nice with great character, but there could be a better food selection. Overall, it was good but could be improved.

Facilities

The facilities could do with some upgrades to bring them to a decent standard, requiring a great deal of investment.

John

United States, August 2023

6.6/10

The hotel's rooms were exceptionally clean, which was a real plus point. However, they need a little TLC as they were not as expected - certainly not like the pictures. The bathroom was disgusting, with the shower full of mold, shower door handle hanging off, and shower control not working properly. Hardly any water flush on the toilet, the sink plug hanging off, dirty floor, carpet, and broken stool. Overall, every area of this hotel needed a good clean; it was extremely dirty. I was expecting an old building, but not a dirty one. I would never stay here again. The breakfast room was not appealing, and there was nothing good to say. The approach to the hotel was not appealing either, and everything was locked up by 10 pm; I had to use a side alley to get in. The staff kindly gave us a radiator when we found out the heating did not work.

Rooms

5.0

The rooms were exceptionally clean, which was a real plus point, but they need a little TLC and were not as expected.

Service

6.0

The staff were very helpful and carried my large suitcase upstairs/downstairs; however, they were talking in public about staffing issues and sending a 'trauma' team to clean a room.

Location

7.0

The hotel's location was great and right in the center of the town, with easy access to shopping, docks, cathedral, and eating venues. However, there were some downsides like the lack of certain amenities like stirrers, toilet brush, and shower mat.

Dining

5.0

The dining experience was not up to standard, and the buffet breakfast was cold due to cold plates, with limited options. The quality of the food was disappointing for the price.

Facilities

5.0

The hotel's facilities need improvement in terms of cleanliness and maintenance.

Helen

United Kingdom, April 2023

6.6/10

My stay at the hotel had its positives and negatives. The room, although spacious and comfortable, lacked a nice view and some privacy due to facing a yard where delivery activities were visible. The service was friendly, but there were some lapses in providing necessary information. The location was excellent for exploring Gloucester, but late-night noise could be heard. The dining experience had historical charm but was limited in availability. Overall, a mixed experience with room for improvement.

Rooms

7.0

The room was large, clean, and very comfortable, but the view facing a yard with delivery men reduced privacy. The stained carpet and worn lamp shades were drawbacks.

Service

6.0

The staff were friendly, but there were shortcomings in providing information such as directions to certain areas.

Location

8.0

The hotel's location was centrally positioned, making it easy to explore Gloucester on foot. However, noise from outside could be disruptive at night.

Dining

5.0

The dining area had historical charm, but the availability of options was limited. Some services ran out before early morning departures.

Facilities

7.0

The hotel had indoor and outdoor seating areas, creating a charming atmosphere. However, some services were unavailable early in the morning.